PortaPro
PortaPro
Pricing
Sign In

Cookie Policy

Learn about how PortaPro uses cookies and similar tracking technologies.

Last updated: November 2025

Back to Home

This Cookie Policy explains how PortaPro Software ("PortaPro," "we," "our," or "us") uses cookies and similar tracking technologies when you visit portaprosoftware.com or any subdomains, customer portals, or marketing pages (collectively, the "Site").

We use cookies to improve your experience, analyze product performance, and ensure our platform functions securely and reliably.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. Cookies allow a site to recognize your browser, remember your preferences, and store certain information.

Cookies may be:

  • Session cookies (deleted when you close your browser)
  • Persistent cookies (stored until they expire or are manually deleted)
  • First-party cookies (placed by PortaPro Software)
  • Third-party cookies (placed by integrated services such as analytics tools)

How PortaPro Uses Cookies

We use cookies for four primary reasons:

A. Essential Cookies (Strictly Necessary)

These cookies are required for the Site and application to function:

  • Authentication & session management
  • Security and fraud prevention
  • Load balancing and performance
  • Account features such as login persistence

Without these cookies, the product cannot operate.

B. Performance & Analytics Cookies

These cookies help us understand how visitors use the marketing site and in-app features, allowing us to improve usability and performance.

We may use:

  • Google Analytics
  • Vercel Analytics
  • Internal usage metrics
  • Error logging tools

We anonymously track:

  • Page views
  • Click paths
  • Time spent on features
  • How users interact with navigation or demos

Analytics cookies never store sensitive or personal data.

C. Functional Cookies

These cookies enhance your experience by remembering your preferences, such as:

  • Language
  • Saved settings
  • Form autofill
  • Dismissed notifications or banners

These improve convenience but are not strictly required.

D. Advertising & Marketing Cookies (Used Only on the Marketing Website)

We may use limited marketing cookies to:

  • Measure the effectiveness of campaigns
  • Understand which ads or pages generate inbound leads
  • Track conversions (e.g., "Schedule Demo" button clicks)

Tools may include:

  • Google Ads conversion tracking
  • Meta Pixel
  • LinkedIn Ads insights

We do not use behavioral retargeting on customer portals or authenticated product pages.

Third-Party Cookies

Some cookies are set by service providers who help us operate the Site. These may include:

  • Payment providers (Stripe)
  • Customer communication (Intercom, HubSpot, or similar)
  • Scheduling tools (Calendly, Chili Piper, etc.)
  • Authentication (Clerk)

Third-party cookies are controlled by their respective privacy policies.

How You Can Manage Cookies

Most browsers allow you to control or block cookies. You can:

  • Delete cookies stored on your device
  • Block cookies from specific websites
  • Use "Do Not Track" features
  • Disable third-party cookies

Please note:

Blocking essential cookies may cause parts of the PortaPro platform to stop functioning.

You may also manage cookie preferences via banner options when visiting our Site (where applicable).

Do Not Track Signals

PortaPro does not respond to browser-based "Do Not Track" signals due to inconsistent industry standards. Users can still manually control cookie settings through browser options.

Updates to This Cookie Policy

We may update this policy to reflect:

  • Changes to our product
  • New integrations
  • Regulatory requirements

When updated, the "Last Updated" date will be revised above.

Contact Us

If you have questions about cookies or data privacy, contact us anytime:

📧 privacy@portaprosoftware.com

PortaPro Software

Cleveland, Ohio

United States

Last updated: November 2025