PortaPro

Cookie Policy

Learn about how PortaPro uses cookies and similar tracking technologies.

Last Updated: November 2025

This Cookie Policy explains how PortaPro Software ("PortaPro," "we," "our," or "us") uses cookies and similar tracking technologies when you visit portaprosoftware.com or any subdomains, customer portals, or marketing pages. We use cookies to improve your experience, analyze product performance, and ensure our platform functions securely and reliably.

What Are Cookies?§

Cookies are small text files placed on your device when you visit a website. Cookies allow a site to recognize your browser, remember your preferences, and store certain information. Cookies may be session cookies (deleted when you close your browser), persistent cookies (stored until they expire), first-party cookies (placed by PortaPro Software), or third-party cookies (placed by integrated services).

How PortaPro Uses Cookies§

We use cookies for four primary reasons:

A. Essential Cookies (Strictly Necessary)

These cookies are required for the Site and application to function: authentication & session management, security and fraud prevention, load balancing and performance, and account features such as login persistence. Without these cookies, the product cannot operate.

B. Performance & Analytics Cookies

These cookies help us understand how visitors use the marketing site and in-app features. We may use Google Analytics, Vercel Analytics, internal usage metrics, and error logging tools to anonymously track page views, click paths, time spent on features, and user navigation patterns. Analytics cookies never store sensitive or personal data.

C. Functional Cookies

These cookies enhance your experience by remembering your preferences such as language, saved settings, form autofill, and dismissed notifications or banners. These improve convenience but are not strictly required.

D. Advertising & Marketing Cookies (Marketing Website Only)

We may use limited marketing cookies to measure campaign effectiveness, understand which ads or pages generate leads, and track conversions. Tools may include Google Ads conversion tracking, Meta Pixel, and LinkedIn Ads insights. We do not use behavioral retargeting on customer portals or authenticated product pages.

Third-Party Cookies§

Some cookies are set by service providers who help us operate the Site. These may include payment providers (Stripe), customer communication tools (Intercom, HubSpot, or similar), scheduling tools (Calendly, Chili Piper, etc.), and authentication (Clerk). Third-party cookies are controlled by their respective privacy policies.

How You Can Manage Cookies§

Most browsers allow you to control or block cookies. You can delete cookies stored on your device, block cookies from specific websites, use "Do Not Track" features, or disable third-party cookies.

Please note:

Blocking essential cookies may cause parts of the PortaPro platform to stop functioning.

You may also manage cookie preferences via banner options when visiting our Site (where applicable).

Do Not Track Signals§

PortaPro does not respond to browser-based "Do Not Track" signals due to inconsistent industry standards. Users can still manually control cookie settings through browser options.

Updates to This Cookie Policy§

We may update this policy to reflect changes to our product, new integrations, or regulatory requirements. When updated, the "Last Updated" date will be revised at the top of this page.

Contact Us§

If you have questions about cookies or data privacy, contact us anytime:

PortaPro Software

privacy@portaprosoftware.com

Cleveland, Ohio — United States