Driver app for portable toilet and septic routes
Your drivers shouldn't need a signal to do their job.
The day's route, every site note, photos, signatures, and inspections all work with no bars. It syncs on its own when the signal comes back.
The field app for iPhone and Android. Tap to download.The field app for iPhone and Android. Click a badge to scan it to your phone.
One stop, start to finish.
Know the site before you pull in
The gate code and where the units sit are on the stop before the truck stops. One tap in: the service, the unit count, and Call or Message for the site contact. Nobody radios the office to ask what the job is.Do the work without bars
Begin Completion walks through the service: confirm the units, note damage, take the photos, get a signature if the site wants one. Tap Complete in a basement or on a fairground with ten thousand phones on one tower, and the report saves on the phone.Leave with proof
Every photo the camera takes carries a strip along the bottom: the date, the time, the GPS coordinates with their accuracy, and your company name, printed into the picture itself. No fix within a few seconds and the strip says Location unavailable; a picture pulled from the phone's library is marked as one and gets no location. When someone asks whether the unit was serviced Saturday, the answer is three stamped photos and a signature, not a driver's memory. On a service stop, Units serviced has Scan a unit: scan each unit's printed tag, or type its number, and that unit's history says Recorded on this unit. It works with no signal, and it's optional.Service checklists
What happens when the bars drop.
The app assumes the signal will go. Drivers keep moving and the office catches up.
Signal drops
The app says so and keeps going.
A red banner says the phone is offline. The day's jobs, site notes, and checklists are already on it, and every stop still closes: service reports, photos, signatures, inspections, dump tickets, unit pin moves, and notes all save on the phone, in order.Signal returns
It syncs without being asked.
The banner counts what's waiting and uploads it. Sync now is there for a driver who wants to watch it go.At the office
The job records fill in.
Completed stops, photos, and signatures land on the same jobs the dispatcher is already watching. If the service completed notice is on, the customer's email or text goes out as each stop lands, with a link to the proof, even when the phone was offline when the driver finished.
A locked gate comes back with a reason and a photo.
Every open stop has Report an issue. Pick the reason (locked gate, blocked by a vehicle, customer refused, unit tipped over, overfilled above the rails), take the photo, add a note if it helps. Dispatch is notified the moment it's sent. In a dead zone the report waits on the phone and goes when the bars come back.
Stuck at the site, the driver switches on I need dispatch now and the alert goes out marked urgent. The stop stays on the schedule until the office re-dates it, and if you charge a dry-run fee it goes on the job as a line the office can delete before invoicing.
The rest of the day runs from the same phone.
Load-Out, Today, Disposal, and Chat sit on the bottom bar. Tap an address and it opens in Google Maps, Apple Maps, or Waze. Dispatch line calls the office with the job attached.
- Pre-trip inspection
- The DVIR walks the truck and the pump gear: brakes, lights, tires, the vacuum pump, the waste tank, the hoses. A failed item takes a note and a photo. Require it, and the route won't start until the day's pre-trip is in.
- Time clock
- Clock in, break, and clock out sit at the top of Today. Each punch takes the phone's position when it can get one and never waits for it.
- Dump stops
- Disposal shows the tank level, lists the disposal sites you've approved, and logs the gallons, the ticket number, and a photo of the ticket. A site that needs dispatch's OK asks before the truck heads there.
- Load-out
- What each of today's jobs needs, job by job: the paper, the deodorizer, the sanitizer. The driver loads for the route before leaving the yard.
- Roll-off tickets
- Confirm the container on delivery, record a swap or the same can going back, and photograph the scale ticket. With signal, PortaPro reads the photo and fills in gross, tare, net, the ticket number and the site; the driver checks the numbers and saves. The net is what bills the overage or the landfill's fee.
Questions operators ask
How do drivers get the app?
They download PortaPro Field Operations, free on the App Store for iPhone and iPad and on Google Play for Android, and sign in with the email you invited from Team Management. It's the same account the office uses, so there's nothing separate to buy or set up, and nothing to buy inside the app. Every plan includes unlimited users, so you don't pay per driver.
Do drivers get notifications on their phone?
Yes. The app sends a push notification when a job is assigned to them or their schedule changes, even with the app closed, and each person picks which other alerts reach their phone. Turning it on is one switch and an Allow, and Send test notification proves it in seconds.
What if a phone gets lost?
Turn on Require Face ID / fingerprint to unlock and the app locks after two minutes in the background, so customer addresses and account details stay behind Face ID, Touch ID, or the phone's fingerprint reader. On a shared truck iPad each driver's PIN does the same job.
What works with no signal?
The day's jobs and site notes, service reports and checklists, photos, signatures, inspections, dump and scale tickets, unit pin moves, and issue reports. Each one saves on the phone and uploads in order when the signal comes back. Scanning the units you serviced works offline too and records the time of each scan. Reading a unit's molded number with the camera needs a connection; closing the stop doesn't.
Does the app track where my drivers are?
Only if you turn it on in Settings, under Routing. Then the app reports the phone's position while it's open, so dispatch can re-plan from where the truck is instead of its last stop. Nothing is reported when the app is closed or in the background, and the driver's profile says tracking is on and when the last position was sent.
Can drivers see their jobs in their phone's calendar?
Yes. From Profile, Calendar, a driver adds their own jobs to Google Calendar, Outlook, or Apple Calendar in a couple of taps: 30 days back to 90 days ahead, with each site's address so the phone can give directions. It's read-only and never shows prices or internal notes. A New link button stops an old link working at once, and removing someone from the team stops their feed.
What does the office see while drivers work?
Completed stops land on their jobs with the photos, each stamped with its time and GPS, the signature, and the report as they sync. An issue report reaches dispatch with its reason and photos. The dispatch cockpit shows each driver's progress through the day and, on a shared iPad, which truck they're on.
