Please read these terms carefully before using PortaPro services.
Effective Date: January 15, 2026
These Terms of Service ("Terms") govern your access to and use of PortaPro Software ("the Service," "we," "our," "us"), including all subdomains such as companyname.portaprosoftware.com. By creating an account or using the Service, you agree to these Terms.
If you are entering into this agreement on behalf of a company, you represent that you have the authority to bind that company.
PortaPro Software provides a cloud-based operations platform for portable sanitation and rental companies, including tools for:
Use of the Service requires:
You must be at least 18 years old and legally able to enter into binding agreements to use PortaPro Software.
To access the Service, users must create an account through our authentication provider. You agree to provide accurate, current, and complete information.
Organizations are responsible for managing user roles, permissions, and access. PortaPro Software enforces role-based access controls, but your organization remains responsible for internal access governance.
You are responsible for:
We are not liable for unauthorized access caused by mismanaged credentials.
Access to PortaPro Software requires a paid subscription. Pricing is published on portaprosoftware.com and may change with notice.
Subscription billing is processed through Stripe. PortaPro Software does not store or process raw credit card or bank information.
We may offer free trials at our discretion. At the end of the trial period, your subscription will automatically convert to a paid plan unless canceled prior to renewal.
If billing attempts fail:
Subscriptions are billed in advance. Refunds are not guaranteed and may be granted at our discretion.
PortaPro Software offers embedded payment processing through Stripe Connect. This allows your organization to accept payments from your customers directly through the platform.
By enabling payments, you agree to:
PortaPro Software charges a platform fee on each transaction processed through the Service. This fee is applied in addition to Stripe's standard processing fees and is deducted from each transaction.
Platform fees may vary by plan, agreement, or negotiated rate.
To accept payments, your organization must connect a Stripe account. Stripe is the merchant of record and handles:
PortaPro Software does not hold, transmit, or store customer card data.
You are solely responsible for:
PortaPro Software acts solely as a technology platform and payment facilitator.
You agree not to:
You are solely responsible for:
All operational data entered into PortaPro Software — including customer records, service logs, images, invoices, payments, and reports — belongs to your organization.
We only use your data to:
We do not sell, rent, or share your data with advertisers.
You may request a data export at any time by contacting privacy@portaprosoftware.com.
Your data is stored and processed through secure third-party infrastructure, including:
We employ industry-standard security measures:
We strive for reliable uptime, but we cannot guarantee uninterrupted access. Downtime may occur due to:
We are not liable for downtime caused by external providers.
PortaPro Software integrates with third-party services. By using the platform, you agree to their applicable terms, including:
We are not responsible for service interruptions caused by third-party providers.
You may cancel your subscription at any time unless subject to a contracted commitment period.
For month-to-month plans:
We may suspend or terminate accounts for:
To the fullest extent permitted by law, PortaPro Software is not liable for:
Your exclusive remedy is to stop using the Service.
The Service is provided "as is" and "as available." We do not warrant that:
We may update these Terms as the platform evolves. When changes occur, we will:
Continued use constitutes acceptance.
PortaPro Software – Privacy & Compliance
Effective Date: January 15, 2026
These Payments Terms govern the use of PortaPro's embedded payment processing services ("Payments Services") powered by Stripe Connect.
By enabling payments in PortaPro Software, you agree to these Payments Terms in addition to PortaPro's Terms of Service.
PortaPro Software provides embedded payment processing technology through Stripe Connect. This allows your organization ("you" or "your business") to accept payments from customers directly through the PortaPro platform.
PortaPro acts as a technology platform and payment facilitator. Stripe is the payment processor and merchant services provider.
Payments are processed by Stripe, Inc. and its affiliates. To use Payments Services, you must create or connect a Stripe account.
By enabling payments, you agree to Stripe's:
Stripe is responsible for:
PortaPro charges a platform fee on each transaction processed through the Payments Services.
This platform fee is applied in addition to Stripe's standard processing fees and is deducted from each transaction. Platform fees may vary by plan, agreement, or negotiated rate.
You are solely responsible for:
PortaPro does not sell your goods or services and is not a party to your customer transactions.
Stripe deposits funds directly into your connected Stripe account according to Stripe's payout schedule. PortaPro does not hold customer funds.
All refunds, disputes, and chargebacks are handled through Stripe and are your responsibility.
PortaPro may provide tooling to assist with dispute management but does not assume liability for disputed transactions.
You may disable Payments Services at any time through your PortaPro account settings.
PortaPro may suspend or terminate Payments Services for:
To the fullest extent permitted by law, PortaPro is not liable for:
Payments Services are provided "as is" and "as available."
We may update these Payments Terms as required by law, Stripe policy, or platform changes. Continued use of Payments Services constitutes acceptance of updated terms.
PortaPro Software – Payments & Compliance
