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Service Records Shouldn't Live in Driver Notebooks

Digital checklists, timestamped photos, and automatic documentation. Turn "we think it got done" into "we know it got done."

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Job #4829
Lincoln Construction
Routine Pump Service
Arrived on site
Pre-service photo
Tank pumped
Sanitizer refilled
Post-service photo
100%
Documented

The "He Said, She Said" Problem

Without documentation, disputes become your word against theirs.

15%

of invoices disputed because "we didn't see anyone come"

$3,400

average monthly write-offs from unverifiable service claims

2+ hrs

weekly spent tracking down "did this get done?" answers

Every Service. Documented. Defendable.

Proof of work that stands up to any dispute

Pre-Built Templates

Pumping, cleaning, maintenance—create templates with required photos, checklists, and pricing. Drivers just follow the steps.

Consistent quality, every time

Timestamped Proof

GPS location, time on site, before/after photos—all captured automatically. Records generate the moment a job completes.

Automatic documentation

Dispute-Proof Records

Pull up complete service history in seconds. Timestamped records with photos and signatures settle disputes before they escalate.

End billing disputes

Watch: Complete Service Documentation

From arrival to completion—see how a 5-minute stop becomes permanent proof

1:30 — Completing a service with full documentation

From Service to Record in Four Steps

Documentation built into the workflow—not added after

Step 1

Define service types

Pump, clean, swap, repair—set them up once with pricing

Step 2

Create checklists

Required steps ensure consistent quality across crews

Step 3

Capture completion

Photos, notes, signatures—all timestamped automatically

Step 4

Generate records

Service proof attached to job, customer, and invoice

Built for Real Service Operations

Workflows that match how your crews actually work

Preventative Schedules

Auto-generate service reminders based on last visit. Trigger alerts when units hit maintenance thresholds. Keep everything compliant and service-ready.

Exception Handling

Record blocked access, unsafe conditions, or customer issues instantly. Flag exceptions with photos and notes. Office gets notified for follow-up.

Re-Service Routing

Convert flagged jobs into scheduled follow-up visits. Automatically add to driver's next available route. Issues become action items, not lost notes.

P
Premier Portable Services
8 trucks, 142 weekly service stops
"We haven't lost a billing dispute since switching to digital service records. The timestamped photos end every argument before it starts."
$6,800
Monthly recovered
Zero
Lost disputes
5 hrs
Weekly saved

Frequently Asked Questions

End the "He Said, She Said"

Every service documented with timestamps, photos, and signatures. Proof that stands up to any dispute.

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