PortaPro

Coming late July

Your invoices should come from you. Not from no-reply@

Connect Gmail, Outlook, Yahoo, or any inbox in 30 seconds. Every invoice, quote, marketing message, and sales reply goes out from your real email address, with your real reputation, in your real Sent folder.

Start your trial

Generic Field Service Software

New invoiceLanded in spam
FS

ServiceFleet Notifications

no-reply@servicefleet-mail.com

Invoice INV-000304

Please find your attached invoice. Do not reply to this message.

Customer deletes it, or never sees it.

Your customer's inbox

New invoiceDelivered to inbox
T

Tommy · Sandusky Septic Services

Invoice INV-000304

Hey Zalinsky, here's the invoice for this month's service. Reply here if anything looks off. Thanks!

Customer opens it, trusts it, pays it.

Same invoice. Same customer. One gets paid.

The quiet leak

Why other field service software is silently costing you money.

Every other field service platform, including the big ones you've heard pitched at every trade show, sends email from their domain, not yours. Your customer gets an invoice from no-reply@companyname-mail.com and does one of three things: deletes it, distrusts it, or marks it spam. None of those three ends with you getting paid on time.

And when a customer replies, because they always try to, the reply disappears into a shared platform inbox nobody monitors. The question about the invoice, the request to move a drop-off, the “hey, can you add two units for Saturday” that should've been money: gone. Invoices bounce, quotes get lost, and your sales follow-ups look like phishing.

You had no way to fix this. Until now.

Industry data suggests as many as 15 to 20 percent of invoice emails from unfamiliar SaaS sending domains land in spam or bounce entirely, even when the recipient address is perfectly valid.
That's not a bad address. That's a bad sender. And the sender isn't you.

How it works

Connect your inbox. That's it.

No DNS records. No IT ticket. No new accounts. Three steps, about thirty seconds.

  1. 1

    Go to Settings, then Email Accounts.

    Click Connect Gmail. Or Outlook, or Yahoo. It's right where you'd expect it, next to the rest of your account settings.

  2. 2

    Sign in with your existing email.

    No new accounts. No DNS records. No IT person. You sign in the normal way, 2FA and all, and grant send-only access. Thirty seconds, done.

  3. 3

    PortaPro now sends as you.

    Every invoice, quote, marketing message, sales email, and reply goes out from your real address, with your real deliverability, in your real Sent folder.

What actually changes

What this actually changes for your business.

Not features. Outcomes you can feel in your receivables and your Monday morning.

  • Invoices actually get paid, faster.

    When your invoice arrives from tommy@sanduskyseptic.com instead of a suspicious-looking platform address, your customer opens it, trusts it, and pays it. Fewer spam-folder losses. Fewer “I never got that” phone calls. Fewer 60-day receivables.

  • Sales follow-up that looks like sales, not spam.

    Run outbound campaigns to event coordinators, GCs, and property managers from your actual inbox. Every reply threads naturally in Gmail or Outlook. Every message builds your sender reputation instead of some vendor's shared pool.

  • Two-way conversations, finally.

    When a customer replies to a PortaPro-sent invoice, quote, or marketing message, that reply lands in your real inbox, not in a shared no-reply address that nobody reads. Answer from your phone, from Gmail's app, from anywhere you already check email.

  • Reply-to your way.

    Send from your personal account but route replies to billing@sanduskyseptic.com. Send from a driver's account with replies going back to dispatch. Send from a shared team inbox three people can pick up. Configure it per user, per email type, or per campaign.

  • Aliases for the alias-less.

    Don't have billing@yourbusiness.com set up yet? Most operators don't. Our team sets up a professional alias in Google Workspace or Microsoft 365 in about 10 minutes, at no cost. Your accountant, your customers, and your bank should see mail from billing@, not from sarah.dispatch.sandusky1987@gmail.com. That's onboarding, not a support ticket.

  • Every major inbox provider. Every setup.

    Gmail. Google Workspace. Outlook. Microsoft 365. Yahoo. AOL. iCloud. Zoho. GoDaddy business email. Custom domains hosted anywhere. If you have an email address, PortaPro can send from it: OAuth for the big providers, encrypted SMTP for everyone else.

Head to head

Compared to every other field service platform.

PortaPro

Who your customer sees the email from
You. Your real email address.
Where replies go
Your actual inbox
Deliverability reputation
Yours, built on decades of your inbox history
Invoice bounce rate
Same as your normal email
Sales sequences from your real inbox
Yes, threaded naturally
Sent folder shows what PortaPro sent
Yes, indistinguishable from mail you typed
Setup time
30 seconds
Cost
Included

Every other field service platform

Who your customer sees the email from
no-reply@softwarecompany.com
Where replies go
A black hole nobody reads
Deliverability reputation
Shared with thousands of other companies
Invoice bounce rate
Meaningfully higher, especially on Yahoo, AOL, and iCloud
Sales sequences from your real inbox
Requires a $30/mo Zapier hack
Sent folder shows what PortaPro sent
No visibility
Setup time
Not possible
Cost
Included, but doesn't exist

We're the only vertical field service platform for portable sanitation, septic, roll-off, and dumpster operators that offers this.

Trust & security

But wait, is this secure?

Short answer: yes, and it's more secure than the no-reply setup you have now. Here's the long answer.

No. We use send-only permissions by default. We can only send email you compose in PortaPro. Your inbox stays private; we never read, index, or store your incoming mail.

The bottom line

Stop letting your best emails land in spam.

Connect the inbox you already use, and every message PortaPro sends starts arriving like it came from you. Because it did.

Start your trial

Available in the PortaPro platform starting late July. Included in every plan. No add-on, no per-user fee.