Send email from your own business inbox
Send from your business. Not from us.
Connect your company's inbox and every invoice, quote, and receipt goes out from your own address, sits in your Sent folder, and gets replies you'll actually see.
From
Lakeshore Site Services
<billing@lakeshoresite.com>
The address your customer's AP clerk already knows.
Pick one shared inbox, like billing@, as the company sender, with replies to your support address. Want invoices from the bookkeeper and quotes from sales? Give each kind of email its own sender. If one disconnects, that email still goes out from the company default.
- Invoices, quotes, and receipts
- Reply-To set to your office
- One test email to check it
Sales mail comes from the rep.
Each rep connects their own Gmail or Outlook. A quote follow-up from a lead page leaves from Jason's address, lands in Jason's Sent folder, and the reply threads back onto the lead.
Sequences, on the Growth plan, work the same way: every step of a follow-up cadence goes out from the rep who enrolled the lead, and each send is logged on the lead's timeline, so the office sees the history without opening anyone's inbox.
PortaPro adds an unsubscribe link to the end of every sequence email. Anyone who opts out is never emailed by a sequence or a rep's follow-up again, and their invoices still go out.
Connected with one sign-in.
No DNS records, no IT ticket. No billing@ address yet? We set one up with you during onboarding.
- Gmail and Google Workspace
- Sign in with Google the normal way, two-factor and all, and grant one permission: send email. PortaPro is verified by Google, so there is no warning screen to click past.
- Outlook and Microsoft 365
- Sign in with Microsoft. Outlook.com, Hotmail, business Microsoft 365, and GoDaddy's Microsoft 365 email all use this button, with Microsoft's verified publisher mark on the consent screen.
- Everything else
- Yahoo, AOL, iCloud, Zoho, GoDaddy's older email, or any other host. Pick the provider and PortaPro fills in the server and links you to the page where you create an app password. The login is tested before anything is saved. Not sure which you have? Type the address and PortaPro tells you which button to press.
- A test first
- Every connected inbox has Send test email, which sends from the address to itself, so a problem shows up before a customer's invoice does.
- Who's connected
- Admins see each teammate's inbox as Active, Reauth needed, or Not connected. They can't send as anyone or read anything.
Questions operators ask
Can PortaPro read my email?
No. Gmail and Outlook connect with send-only permission, and other providers use an app password with the same limit. PortaPro can send mail you write in PortaPro. It cannot read, list, or delete anything in your mailbox.
What happens if the billing inbox gets disconnected, or a rep leaves?
Invoices still go out. PortaPro falls back to its own address with your business name on it, and the Company Sending page shows a banner until you reconnect or pick a new sender. A rep's inbox connection ends with their PortaPro account; the mail they already sent stays on each customer's timeline.
Can I still see opens and bounces?
Not for mail sent through your own inbox. It's a real mailbox, so delivery is excellent, but the tracking lives with your email provider. Mail sent from PortaPro's address keeps full delivery tracking.
Do I need to set up SPF, DKIM, or DMARC, and which plan is this?
Not to connect an inbox. Mail sent through your Gmail, Outlook, or other provider carries that provider's authentication, the same as mail you type there. DNS records only come into it if you choose to send from your own domain through PortaPro instead. It's on every plan; connecting your team's inboxes and picking a shared inbox as the invoice sender are not add-ons.
