Help Center | Customer Push Notification Settings | Help Center

Customers can enable push notifications to receive alerts when your team replies to their messages.

Customer Toggle

In the Customer Portal, customers see a Push Notifications toggle that allows them to:

Enable notifications for support replies

Disable if they prefer email only

Manage browser permission

Toggle States

Enabled - "Get notified when support replies"

Disabled - "Enable to receive message alerts"

Blocked - "Blocked in browser settings"

How Customers Enable

Open Support section in portal

Find Push Notifications toggle

Click to enable

Allow browser permission

Customer Benefits

Instant alerts for responses

No need to check portal constantly

Quick access to new messages

Improved communication speed

Customers can enable push notifications to receive alerts when your team replies to their messages.

Customer Toggle

In the Customer Portal, customers see a Push Notifications toggle that allows them to:

Enable notifications for support replies

Disable if they prefer email only

Manage browser permission

Toggle States

Enabled - "Get notified when support replies"

Disabled - "Enable to receive message alerts"

Blocked - "Blocked in browser settings"

How Customers Enable

Open Support section in portal

Find Push Notifications toggle

Click to enable

Allow browser permission

Customer Benefits

Instant alerts for responses

No need to check portal constantly

Quick access to new messages

Improved communication speed

For Your Customers

For Your Technicians

For Your Business

Customer Push Notification Settings

For Your Customers

For Your Technicians

For Your Business

Customer Push Notification Settings

Customer Toggle

Toggle States

How Customers Enable

Customer Benefits

Was this article helpful?

Related Articles

Customer Toggle

Toggle States

How Customers Enable

Customer Benefits

Was this article helpful?

Related Articles

Related Articles

Introduction to Messaging & Support
3 min read

Support Inbox Overview
3 min read

Viewing and Managing Support Threads
3 min read