The Dispatch View provides a full-screen, drag-and-drop interface for managing job assignments. It features a timeline grid that shows each driver's schedule across time slots, making it easy to balance workloads and assign jobs efficiently.
Accessing Dispatch View
Navigate to Jobs & DispatchClick the Dispatch tab in the view switcherClick the Full Screen Dispatch button to enter immersive modeWhen in full-screen mode, the header provides:
| Element | Description |
|---------|-------------|
| Dispatch Center Title | Confirms you're in the dispatch interface |
| Date Badge | Shows the currently selected date with calendar icon |
| Info Icon | Instructions for changing the date |
| Jobs Count Badge | Total jobs and unassigned count (e.g., "24 Jobs (5 unassigned)") |
| Timeline View Toggle | Switch between timeline and list views |
| Digital Clock | Real-time clock for scheduling accuracy |
Header Actions:
Scroll Controls: Left/right arrows to navigate the timelineOpen in New Tab: Launch dispatch view in a separate browser tabReorder List: Customize driver display orderClose (X): Exit full-screen modeTimeline View Layout
The timeline is organized as a grid:
Left Column (Sticky)
Unassigned Section Header: Shows count of unassigned jobsDrivers Label: Blue header rowDriver Names: Each driver's name with job count badgeTop Row (Sticky)
Unassigned Jobs Row: Horizontally scrollable area for unassigned jobsTime Slot Headers: Blue header showing time intervals (6 AM, 7 AM, 8 AM... through 6 PM)No Time Selected: Special column for jobs without scheduled timesMain Grid
Driver Swim Lanes: Each driver has a horizontal rowTime Slot Cells: Droppable areas for job placementCurrent Time Indicator: Red vertical line showing current timeDrag-and-Drop Job Assignment
The core feature of Dispatch View is drag-and-drop scheduling:
To Assign a Job:
Locate the job in the Unassigned Row (top section)Click and drag the job cardDrop it into a driver's swim lane at the desired time slotThe job is automatically assigned and scheduledTo Reassign a Job:
Find the job in its current driver's laneDrag it to a different driver's rowOptionally drop at a different time slotA toast notification confirms "Job reassigned"To Unassign a Job:
Drag the job from a driver's laneDrop it into the Unassigned Row at the topThe driver assignment is removedSpecial: No Time Selected
Jobs without scheduled times appear in the rightmost columnDropping a job here keeps the driver assignment but removes the timeA toast notifies: "To remove the time completely, click 'View Job' and turn off the time toggle."Driver Job Count Badges
Each driver's name displays a job count badge with color coding:
| Badge Color | Meaning |
|-------------|---------|
| Gray (Secondary) | 0-1 jobs assigned |
| Blue (Default) | 2-3 jobs assigned |
| Red (Destructive) | 4+ jobs (high workload) |
Use these badges to balance workloads across your team.
Viewing Job Details
From the Dispatch View:
Click any job card to open the Job Detail ModalView complete information including customer, units, and notesMake changes directly from the modalClose to return to dispatchReordering Driver List
Customize how drivers appear in the grid:
Click Reorder List button in the headerDrag drivers to your preferred orderSave the new arrangementThe order persists for your sessionFor large teams or full schedules:
Horizontal Scrolling:
Use the Left/Right arrow buttons in the headerOr scroll with your mouse/trackpadVertical Scrolling:
Use the visible scrollbar on the rightThe left driver column stays fixed while you scrollChanging the Dispatch Date
The date cannot be changed while in full-screen mode:
Click the Info icon next to the date badgeFollow the instructions: Close full-screen dispatchUse the date navigator in the main Jobs viewReopen Full Screen DispatchBest Practices
Use Timeline View for Time-Sensitive Jobs: See exactly when jobs are scheduledBalance Driver Workloads: Watch the job count badgesHandle Unassigned First: Clear the unassigned queue each morningKeep it Open: Use "Open in New Tab" for a dedicated dispatch monitorCheck Current Time Line: Ensure drivers are on schedule