Docket is software for roll-off dumpster, junk removal and waste hauling businesses, and it is good at what it names. Its pricing page is also unusually open about one thing most vendors hide: the card fee. That makes it a useful benchmark even if you never buy it.
This post is for two kinds of operator: the dumpster company whose trucks also drop porta potties at the same job sites, and the one who wants to know what card processing really costs across a month of invoices. Every Docket fact comes from its own pricing page, linked on the compare page.
What Docket publishes
Three plans, Grow, Pro and Pro Plus, with a demo to see the price. Card processing at 3.0% + 30 cents on Grow and 2.8% + 30 cents on Pro and Pro Plus. ACH at 1% per transaction. A QuickBooks Online integration. Add-ons such as a custom website and local SEO. Its FAQ describes the roll-off workflow: drop-offs, pickups, exchanges, relocates, dump-and-returns and live loads.
Contract terms and setup time are not listed on the pricing page. Ask.
The card fee, worked through
Take a $450 roll-off invoice paid by card. At 2.8% + 30 cents the fee is $12.90; at 3.0% + 30 cents it is $13.80. Add up a month of your own invoices and the number falls out. On PortaPro your company's own Stripe account pays Stripe's standard rate directly, and PortaPro adds nothing on top.
The bigger lever is ACH. At 1% per transaction, a $2,000 commercial account paying by bank costs $20 to collect. Stripe's standard ACH price is 0.8% capped at $5, so on PortaPro the same payment costs $5. If your larger accounts pay by bank transfer, that is the line to compare, and it is also why a cash discount program that offers a lower price for ACH is worth setting up whichever tool you use.
Tonnage is where dumpster billing lives or dies
Any roll-off tool can book a drop-off and a pickup. The money is in disposal. Two models exist: a term with included tons and an overage rate per ton, or the landfill's own rate plus your markup. Docket's FAQ describes the job types; ask on the demo how each model is priced and where the scale ticket's weight is entered.
In PortaPro the rental term carries one model or the other, the driver photographs the scale ticket, PortaPro reads the net weight off it, and the disposal line is priced from that number. Our guide to tonnage pricing versus flat explains when each model protects your margin, and the scale ticket post covers the ticket itself.
The porta potty question
Docket covers dumpster rental, junk removal and commercial and residential waste. If you also place portable toilets, those are a different billing animal: a unit that sits on a site and bills every 28 days until pickup, with a weekly service stop in between. That book needs a rate card per site and a billing cycle, not a drop-off and a pickup.
PortaPro runs both in one account, and septic and event rentals beside them. A builder with a dumpster and two toilets on a lot gets one invoice. If you run only dumpsters today, nothing about PortaPro requires you to add toilets; the inventory shows what you put in it.
What to take to the demo
- A month of your own invoices, to compare card and ACH costs against the published rates.
- One real scale ticket, to see where its weight lands and what the customer's disposal line reads.
- Your contract question, and the setup time, in writing.
The row-by-row comparison has every Docket figure above beside PortaPro's, with the source for each.
