Tank Track does two things most software vendors in this industry do not: it puts the price on the website, and it does not ask for a contract. Both are worth respect, and both are why it is a fair benchmark for any septic company shopping around. The thing to understand about it is the shape of the price. Everything here comes from Tank Track's own site, linked on the compare page.
What the price looks like as you grow
Tank Track lists $180 a month for the first truck and $150 for each truck after it, with 10% off when paid annually, unlimited users and no contract. So one truck is $180, two is $330, four is $630 a month, before the annual discount.
For a one-truck company that is a fair monthly number. The question is what it becomes. Adding a second pumper is the most common growth step in septic, and under per-truck pricing the software bill rises with it. PortaPro's plans are $149, $229 and $309 a month and stay there whatever the fleet size. Put both on a spreadsheet at one, two and four trucks and the crossover is obvious; which side of it you sit on depends on your plan for the next two years.
Setup, and what free setup is worth
Tank Track's site says it exports, cleans and imports your data, then runs one to four live training sessions, free. That is a real service and it should be on the comparison, not ignored because it is free.
PortaPro's import shows every row before it saves and most companies run the same day; onboarding with full data migration and training is one month of your plan, paid ahead of time. If your customer list is a tidy spreadsheet, you will not need the paid option. If it is in a filing cabinet, either vendor's help is worth taking.
The septic features to compare, specifically
Tank Track describes service-due reminders by text and email, waste manifests, custom job checklists and payments in the field. Those are the right four things. What separates tools is how the due date is set.
A reminder that fires every three years from the last pump is a calendar. A reminder that knows the tank is 1,000 gallons, the house has five people, and the last three pumps came out full, and so suggests two years instead, is a prediction. PortaPro suggests the interval from the tank size, household and usage, learns from the gallons your drivers record, and lets you override it on any tank. We explain the method in how often a septic tank should be pumped.
The other half is the sign-up. Homeowners should be able to put themselves on your reminder list from your website, the way they would with the better local pumpers' sites. Our post on running a reminder program covers the whole loop.
Rental billing, if you also place toilets
Tank Track lists portable toilet rentals beside septic and grease, but its site does not describe rental billing. If you place units on contract, ask how a unit that bills every 28 days is handled: proration, paused sites, per-site invoices, and the end-of-cycle check. In PortaPro each site carries a rate card and the cycle runs on its own; the billing cycle post explains what to look for.
What to decide on
If you will be one truck for years, Tank Track's published price and free setup are a real offer. If a second truck is in the plan, price both at that size before you decide. The row-by-row page has Tank Track's published figures beside PortaPro's, with sources and the date we checked them.
