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PortaPro

The PortaPro blog

Billing and pricing

Rental cycles, proration, card fees, purchase orders and the invoices that never went out.

All topics
28-day billing vs monthly billing for portable toilet rentals

November 4, 2026 · 3 min read

Thirteen cycles a year or twelve. Why most portable sanitation companies bill every 28 days, when calendar months make more sense, and the mistake that happens when a rate card is on one and the company is on the other.

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The prorated first invoice: what to charge when a unit lands mid-cycle

November 4, 2026 · 3 min read

A unit placed on day nine of a 28-day cycle should not be billed for 28 days, and should not be free until the next cycle. The arithmetic, the inclusive-day rule, and the line the customer should see.

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Cash discount programs for portable sanitation companies: passing on card costs the right way

November 4, 2026 · 3 min read

A surcharge adds a fee to card payments and runs into card-network caps and state bans. A cash discount program lists the card price and offers less for cash, check and ACH. How the two differ, and how to set one up.

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Getting paid by municipalities: PO numbers, per-site invoices and the proper invoice

November 4, 2026 · 3 min read

A city's accounts payable department does not pay invoices. It pays proper invoices that match a purchase order, one budget line at a time. What that means for how you bill parks, schools and public works.

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The invoices you never sent: how to audit rate card billing every cycle

November 4, 2026 · 3 min read

A unit sitting on a site with no invoice against it is the quietest way to lose money in this business. The five ways it happens, and the one report that catches all of them.

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Other topics

  • Routing and dispatch · Planning the day, running it, and finding out what did not get done.
  • Running the business · Pricing, margins, growth, customers and the systems that hold it together.
  • Drivers and the field · Hiring, shared truck iPads, pre-trip inspections and proof that the stop was done.
  • Septic and grease · Pump-out intervals, reminder programs, licensing by state and grease trap schedules.
  • Roll-off dumpsters · Tonnage, scale tickets, disposal pricing, swaps and overage days.
  • Event and tent rentals · Kits, pull sheets, counted items, site plans and layouts before the truck rolls.
  • Choosing software · How to compare the tools built for this industry, and what to ask on a demo.

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Kygo, PortaPro's support assistant